The location is great - close to Heathrow Airport, and within easy reach by either bus or taxi. Staff was friendly and the check-in process, including room selection, is made easier by online check-in which the hotel provides in advance. The room was spacious, clean, and comfortable. There is an excellent spa on the ground floor, which I really liked and would recommend wholeheartedly. I also liked the bar (and kudos to the hotel for giving a complimentary drink along woth the room reservation) and the hotel restaurant, which somewhat peculiarly specialises in steaks and lobsters (yes, it's called "Steak and Lobster", but at first I was under the impression this was just a fancy name, not that it actually only serves steaks and lobsters). :D Definitely good value for money.
Vatroslav
2023年4月
Arrived early for check in but very happy to sort me out a room very efficiency. Romeo on front desk was very friendly and polite and a credit to your staff very helpful young man. Nice clean room with comfy bed and a good breakfast 🍳 in the morning 😁
David
2025年1月
Check in went well and the helpful reception staff in booking us a taxi back to the airport the next morning. The room was clean and comfortable with good facilities. We were also on the ground floor close to reception and did not have to walk miles to get to the hotel entrance.
Gary
2024年6月
Comfortable room. Nice to have a couple of places to eat on site. I could check in early for no extra cost since my room happened to be ready. Helpful staff.
Katherine
2025年2月
Clean comfortable beds with great heating on a winters day.
Jackie
2025年1月
We stayed for 1 night to allow us to see a show in the city. We drove to the hotel which was easy to access from the M4 and the hotel car park at £16 for 24 hours + in our case, good value.The staff and ambience of the hotel was excellent, and they volunteered a room upgrade for us. The room, albeit a little dated in decor was, importantly, clean and comfortable and for the price paid excellent value compared to the same room in central London. The access to London is via uber or bus and tube, takes about 35 minutes, was easy to navigate and with the savings made on the room rate left plenty of surplus for us to enjoy, we did Uber and Elizabeth line from Hayes and Harrington. We didn’t eat at the hotel so can’t comment. We will definitely be using this hotel again as we would like to see more shows and theatre in London. Well done all.
William
2025年3月
clean, comfortable, quiet, polite and helpful staff ( although not always knowledgeable) the best pillows ever, great spa facilities great breakfast very close to the airport( you don’t need to book the shuttle, the normal bus is across the street and will take you to the airport in less time ( <10min) for a fraction of the money)
Anne-lise
2023年4月
I have never stayed in such a posh beautiful hotel. The Radisson RED doesn't even compare. My boyfriend and I were greeted warmly, and we even got our room complimentary upgraded. I felt that was great customer service. The hotel is beautifully decorated, and it just has this lovely atmosphere. Our room was beautiful and spacious. The bathroom was amazing. I loved the shower gel, shampoo, and conditioner scents they have. I may buy them. The breakfast was absolutely divine with loads of options for everybody. Overall, this facility is stunning, warm, and very welcoming!
Sarah
2025年2月
I really loved the room and one of the staff members who was there while I checked in. I couldn’t remember her name but she was really nice when she greeted me and gave me just the room I was expecting so big thank you to that staff whatever her name is. Also, the bed in the room was really nice and comfortable, It was one of the most comfortable night sleeps I’ve ever had and I’d really look forward to coming back to this place sometime soon, next time I am in London.
Rayan
2025年3月
the hotel entrance lounge was beautiful and the free upgrade was brilliant too also the restaurant was amazing food was out of this world
Jonathan
2024年6月