The location is great - close to Heathrow Airport, and within easy reach by either bus or taxi. Staff was friendly and the check-in process, including room selection, is made easier by online check-in which the hotel provides in advance. The room was spacious, clean, and comfortable. There is an excellent spa on the ground floor, which I really liked and would recommend wholeheartedly. I also liked the bar (and kudos to the hotel for giving a complimentary drink along woth the room reservation) and the hotel restaurant, which somewhat peculiarly specialises in steaks and lobsters (yes, it's called "Steak and Lobster", but at first I was under the impression this was just a fancy name, not that it actually only serves steaks and lobsters). :D Definitely good value for money.
Vatroslav
April 2023
clean, comfortable, quiet, polite and helpful staff ( although not always knowledgeable) the best pillows ever, great spa facilities great breakfast very close to the airport( you don’t need to book the shuttle, the normal bus is across the street and will take you to the airport in less time ( <10min) for a fraction of the money)
Anne-lise
April 2023
Very comfortable after a long flight really classy place very lovely timber walls Breakfast was great
Alwyn
April 2023
Every time I stay here i just love how big and beautiful it is I love the energy & environment. Always lively & I feel safe here staying alone The beds are so soft & comfortable
Lana
June 2023
It's in very close proximity to Heathrow airport (a short trip on Uber, taxi, minicab or a bus from a near bus station) so if you need to stay before your flight or during connection, it's certainly one of at least couple to choose from in the vicinity. Facilities wise, it's certainly at the more luxurious side of the spectrum, hovewer, you can feel it's a little bit dated character (it's certainly can not be described as funky and modern). Still, very solid place to stay meeting and potentially exceeding (had not had a chance to dine) standards.
Szymon
April 2023
My stay was completely fuss free! The staff were extremely helpful right from the moment I made the reservation..that's what sold it for me. They sent me a really helpful message on the services offered and how to get to and from the hotel from Heathrow. Check in and check out was online and seamless. The room was bigger than most I have seen in london with lots of helpful amenities. I would definitely stay again. I had an AMAZING stay. I would definitely recommend this hotel if you're looking for a place to stay around Heathrow.
Angela
April 2023
The staff were very helpful and understanding. Thanks to Katlina for showing us around the hotel and the rooms available and for the complimentary upgrade after a bad experience at a different hotel. She went above and beyond to make our check in experience smooth and easy. The room was very spacious, staff were very kind and very helpful. Spa facilities were lovely.
Amin
September 2023
Overall hotel ambience is great. On-site restaurant is wonderful. Hotel location is good.
Gail
May 2023
Lovely building, quality finishes, an experience for sure. Nice comfortable rooms, beds, climate control in the rooms, block out curtains. Very convenient to the airport. Breakfast was lovely, nice dining room, fresh fruit, juices and pastries.
Clive
September 2023
Comfortable rooms, but above all welcoming and helpful staff - and an excellent breakfast. Ideal stop before a flight from Heathrow.
Perry
September 2023
Reservations:
+1-833-728-2041